3 March 2017
Packages are here…Interchange Australia is here…Help at home is here – By Interchange Australia Consultant, Wendy Hughes
What does this all mean? If you require help to remain safely and independently at home, the government offers short term flexible care and entry-level support at home or more complex support at home. Interchange Australia is able to offer you entry-level support at home which covers ongoing or short term care through the Commonwealth Home Support Program. This covers housework, personal care, meals and food preparation, shopping, social support and planned respite. Interchange Australia is also able to offer the more complex support at home which comprises four levels of coordinated packages of services through the Home Care Packages Program. Each level of home care package provides a different subsidy amount which is paid to the service provider you have selected to provide your care. The subsidy contributes to the total cost of your service and care delivery, however, it is also expected that you will contribute to the cost of your care.
Your eligibility for the Commonwealth Home Support Program or the Home Care Packages Program will be determined by a professional assessor. If a Home Care Package is suitable for your care needs, you will receive an approval letter advising you of your eligibility and the package level. You will then be place on a national priority queue which is based on your needs and circumstances as well as the time you have spent waiting for care. While on the queue, you need to do some research including service providers that best suit your needs, additional services they offer and an estimate of your likely fees. For some of you this may involve accessing the www.myagedcare.gov.au and following the prompts or calling My Aged Care on 1800 200 422. However, if this is confusing and difficult for you, Interchange Australia offers an initial 45 minute free consultation to assist with navigating this process. Call our friendly and experienced Consultants on 1300 112 334.