Brokered Services

Interchange Australia provides brokered services to agencies or directly to clients. Services include personal care, domestic assistance, social support, carer support and information, respite care and advocacy services.

Some of the brokered services include:

  • Personal Care: Providing assistance with, bathing, showering, dressing and undressing, shaving, hair care and grooming. Assistance with mobility (in and out of bed, such as to sit up, to turn, to stand and walk, to transfer to commode, wheelchair, chair or vehicle). Assistance with toileting. Assistance with prescribed exercise or therapy program. Assistance with hearing aids and communication devices
  • Domestic Assistance: Providing house cleaning. These include bathrooms, toilets, kitchens, laundries, living areas and bedrooms. Workers undertake tasks such as cleaning stoves, bench tops and fridges as well as mopping or vacuuming floors, dusting, dishwashing, changing bed linen, washing, drying and doing essential ironing. Assistance with meal preparation, help with shopping, payment of bills and undertake small errands.
  • Social Support: Services to include, one to one support to attend a social activity, Sharing an interest with a small group of people, Telephone-based monitoring service, friendly visiting, accompanied shopping, assistance with bill paying, individual transport to appointments, garden and home maintenance.
  • Respite Services: When the a person spends a period of time (day or overnight) in the home of volunteer family at the Interchange Australia/Springett House activity centre or in their own home. Respite services can be planned, short term and a care plan can be developed in consultation with the carer.

Interchange Australia’s Brokered Services can be provided as either as one-off individual services, or as a managed group of services over a period of time.

Email us for more information: [email protected] or call 4868 6688.

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NSW Health
NSW Health
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