17 December 2019
Four years ago, I started working with Interchange Australia as a Support Worker. It was quite the career change for me, as I had previously spent 2 years working as a science teacher. I really enjoyed my time as a Support Worker, but at the start of the year I saw the position of Client Services Coordinator advertised. I applied, and the rest, as they say, is history. I quickly took on nearly 100 CHSP clients.
Moving from supporting clients in the community to overseeing client services in the office has given me a unique and invaluable perspective on how Interchange works as a whole, as well as how the CHSP and NDIS programs work. Whilst I do miss spending time in the community and helping out my old clients, hearing all of the wonderful feedback from clients about their current Support Worker’s effort and dedication, is worth being stuck in the office!
It seems that every time I call a client to conduct a review, they have nothing but glowing affirmations for their regular Support Workers. They always say, after expressing their gratitude for the support they receive, “don’t take them off of my services”. I always laugh and reassure them that I wouldn’t even think of doing such a thing!
Moving over to the office was certainly a sea change, but it definitely has its rewards. To Support Workers generally – I would recommend applying for an office role if you have an interest in broadening your skills, as well as better understanding the disability and aged care sectors.
If you are interested in a career with Interchange Australia, please contact Alastair Orr at 4868 6688 or email: [email protected]