2 November 2018
A Career with Interchange Australia: The Recruitment Process – By Interchange Australia Human Resources Manager, Lynne Busby
Interchange Australia has experienced substantial growth in recent years, increasing the number of staff required to deliver the highest level of service to our valued clients. As an award winning provider of support services for people with disability and older people, our recruitment practices and procedures are designed to ensure that we only employ staff that will meet our high quality standards. This article will provide some practical advice for people wishing to pursue a career with Interchange Australia.
Recruitment is like a jigsaw puzzle. There are many pieces to place together to try to finalise the full picture.
The first piece of the puzzle is the Application Letter and CV and it is important to consider this when applying for a position. This is your first opportunity to make a good first impression so take the time to ensure your CV is accurate and up to date. Your letter of application should target specific aspects of the advertisement and provide an insight into your relevant experience as it relates to the position you are applying for. Ensure the Application Letter is positive, professional, relevant and to the point. A standard letter is easy to spot and does not target specific aspects of the advertised position. If you are seeking a career change or moving to the area, this is your opportunity to state this. It allows the reader to gain a better insight into your plans and intentions and it may make more sense with your CV.
Another piece of the puzzle is making contact with you to arrange the interview. This is possibly the first discussion you will have with a representative from the organisation and it is essential to keep this in mind. If you have applied for a position be prepared for a phone call. Ensure you answer the phone in a professional manner and have a professional message in case you miss the call.
One of the most important puzzle pieces is the interview. Attending an interview can be a daunting prospect for many people but this is the opportunity to fit all the pieces gathered so far together. Some useful hints for a successful interview include:
Prepare for the Interview:
• Find out more about the organisation via website and social media – this indicates interest and initiative and gives you valuable insight into current areas of focus within the organisation.
• Arrive 5-10 minutes early – arriving late does not present a positive first impression.
• Turn your mobile phone off – Mobile phones are a distraction and should not be accessed throughout the interview.
• Dress appropriately, generally jeans or casual wear are not acceptable.
• Shake hands with a firm grip – not vice like!
• Maintain comfortable eye contact with the person asking the question.
• Show your personality without being too overbearing throughout the interview.
• A glimpse of good humour can provide a positive impact.
• When answering questions Include actual examples of some positive outcomes where possible.
The final piece of the puzzle is referee feedback. It is recommended that you seek permission from referees before stating the name and phone number on your application. It is also polite to advise the referees that they may be contacted following an interview.
For more information about the career opportunities available at Interchange Australia, please visit our website or call 1300 112 334.